TERMS_OF_SERVICE

Terms of Service

Last updated: January 2025

INTRODUCTION

These Terms of Service ("Terms") govern your access to and use of the R8 Solutions LLC website and services ("Services"). By accessing or using our Services, you agree to be bound by these Terms.

R8 Solutions LLC ("we," "us," or "our") is a US-based company providing trading automation services. Please read these Terms carefully before using our Services. If you do not agree to these Terms, you may not access or use our Services.

ACCEPTANCE_OF_TERMS

By accessing our website, submitting project inquiries, entering into service agreements, or using any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.

SERVICE_DESCRIPTION

R8 Solutions LLC provides custom trading automation services, including:

  • Development of automated trading bots based on client-provided strategies
  • Integration with trading platforms (NinjaTrader, MetaTrader, cTrader, TradingView, etc.)
  • Backtesting and optimization of trading strategies
  • Source code delivery and documentation
  • Post-deployment support and maintenance (as specified in service agreements)

Specific services, deliverables, timelines, and pricing are defined in separate service agreements or contracts entered into between you and R8 Solutions LLC.

USER_OBLIGATIONS

By using our Services, you agree to:

  • Provide accurate, complete, and truthful information in all communications and service requests
  • Comply with all applicable laws, regulations, and trading platform rules
  • Use our Services only for lawful purposes and in accordance with these Terms
  • Maintain the confidentiality of any account credentials or access codes provided
  • Not share, distribute, or resell our Services or deliverables without written authorization
  • Not reverse engineer, decompile, or disassemble any software provided by us (except as permitted by applicable law)
  • Not use our Services to engage in any fraudulent, illegal, or harmful activities
  • Respect intellectual property rights, including our proprietary rights and those of third parties

SERVICE_AGREEMENTS_AND_CONTRACTS

Before beginning any project, we require execution of:

  • Non-Disclosure Agreement (NDA): To protect the confidentiality of your trading strategies and our proprietary information
  • Service Agreement: To define project scope, deliverables, timelines, pricing, payment terms, and other specific terms

These agreements supplement and may modify these Terms. In case of conflict between these Terms and a signed service agreement, the service agreement will control to the extent of the conflict.

INTELLECTUAL_PROPERTY

YOUR_TRADING_STRATEGIES

You retain all rights, title, and interest in your proprietary trading strategies. We do not claim ownership of your trading strategies or methodologies disclosed to us under NDA.

DELIVERABLES_AND_SOURCE_CODE

Upon full payment for services rendered, you will own the custom source code and deliverables created specifically for your project, as specified in the service agreement. However:

  • We retain rights to general knowledge, methodologies, and non-proprietary components used in development
  • Third-party libraries, frameworks, and tools remain subject to their respective licenses
  • You may not redistribute, resell, or license the code to third parties without our written consent

OUR_PROPRIETARY_MATERIALS

Our website, branding, documentation, tools, methodologies, and other proprietary materials remain our exclusive property. You may not copy, modify, distribute, or create derivative works based on our proprietary materials without our written permission.

PAYMENT_TERMS

Payment terms, including pricing, payment schedules, and methods, will be specified in your service agreement. General terms:

  • All fees are quoted in US Dollars (USD) unless otherwise specified
  • Payment is due according to the schedule outlined in your service agreement
  • Late payments may incur interest charges as permitted by law
  • We reserve the right to suspend or terminate services for non-payment
  • All fees are non-refundable unless otherwise specified in your service agreement or required by law

WARRANTIES_AND_DISCLAIMERS

NO_FINANCIAL_ADVICE

Our Services provide technical automation services only. We do not provide financial, investment, or trading advice. Any trading decisions and their consequences are solely your responsibility.

TRADING_RISKS

Trading involves substantial risk of loss. Past performance of automated trading systems does not guarantee future results. You acknowledge that you understand and accept the risks associated with automated trading.

SERVICE_DISCLAIMERS

Our Services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:

  • Warranties of merchantability, fitness for a particular purpose, or non-infringement
  • Warranties that our Services will be uninterrupted, error-free, or secure
  • Warranties regarding the profitability or success of automated trading systems

LIMITATION_OF_LIABILITY

To the maximum extent permitted by applicable law, R8 Solutions LLC shall not be liable for:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or business opportunities
  • Trading losses incurred while using our Services
  • Losses resulting from market volatility, system failures, or connectivity issues
  • Losses resulting from errors or bugs in automated trading systems

Our total liability for any claims arising from or related to our Services shall not exceed the total amount paid by you to us for the specific service giving rise to the claim in the twelve (12) months preceding the claim.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

CONFIDENTIALITY

Both parties agree to maintain strict confidentiality regarding:

  • Your proprietary trading strategies and methodologies
  • Our proprietary development methods, tools, and technologies
  • Project details, pricing, and business information disclosed during our engagement

Confidentiality obligations are detailed in our Non-Disclosure Agreements (NDAs) and service agreements. These obligations survive termination of our Services.

TERMINATION

Either party may terminate a service agreement in accordance with its terms. We may also suspend or terminate your access to our Services immediately if:

  • You breach these Terms or any service agreement
  • You fail to make required payments
  • You engage in fraudulent, illegal, or harmful activities
  • Required by law or regulation

Upon termination, you remain obligated to pay any outstanding fees, and confidentiality obligations continue as specified in our agreements.

INDEMNIFICATION

You agree to indemnify, defend, and hold harmless R8 Solutions LLC, its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorney fees) arising from: (a) your use of our Services; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; or (d) trading losses or other consequences resulting from your use of automated trading systems.

MODIFICATIONS_TO_TERMS

We reserve the right to modify these Terms at any time. Material changes will be effective upon posting the updated Terms on this page with a revised "Last updated" date. Your continued use of our Services after such modifications constitutes acceptance of the updated Terms. We encourage you to review these Terms periodically.

GOVERNING_LAW

These Terms shall be governed by and construed in accordance with the laws of the United States and the state in which R8 Solutions LLC is incorporated, without regard to its conflict of law provisions. Any disputes arising from or related to these Terms or our Services shall be resolved through binding arbitration or in the courts of competent jurisdiction as specified in your service agreement.

CONTACT_US

If you have questions about these Terms, please contact us:

R8 SOLUTIONS LLC

contact@r8solutions.com

United States