PRIVACY_POLICY

Privacy Policy

Last updated: January 2025

INTRODUCTION

R8 Solutions LLC ("we," "us," or "our") operates the R8 Solutions website and provides trading automation services. We are committed to protecting your privacy and handling your personal information with the highest standards of security and confidentiality.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your personal data.

INFORMATION_WE_COLLECT

PERSONAL_INFORMATION

We collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms or request information about our services
  • Submit project inquiries through our "Get Started" form
  • Communicate with us via email, phone, or other channels
  • Sign non-disclosure agreements (NDAs) or service agreements

This information may include: your name, email address, phone number, trading platform preferences, trading experience level, strategy descriptions, budget information, and any other information you choose to provide.

TRADING_STRATEGY_INFORMATION

As a trading automation service provider, we may receive sensitive information about your proprietary trading strategies. This information is protected under strict non-disclosure agreements (NDAs) and is handled with the utmost confidentiality. We use this information solely for the purpose of developing automated trading bots according to your specifications.

AUTOMATICALLY_COLLECTED_INFORMATION

When you visit our website, we automatically collect certain information about your device and browsing behavior:

  • IP address and location data
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Device identifiers

HOW_WE_USE_YOUR_INFORMATION

We use the information we collect for the following purposes:

  • Service Delivery: To provide, maintain, and improve our trading automation services
  • Communication: To respond to your inquiries, provide customer support, and send project updates
  • Development: To develop automated trading bots based on your strategy requirements
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes
  • Business Operations: To manage contracts, billing, and internal record-keeping
  • Security: To detect, prevent, and address security issues and fraudulent activity
  • Website Analytics: To analyze website usage patterns and improve user experience

INFORMATION_SHARING_AND_DISCLOSURE

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our website and conducting business (e.g., hosting providers, email services), subject to confidentiality agreements
  • Legal Requirements: When required by law, court order, or government regulation, or to protect our rights and the rights of others
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, with advance notice to affected users
  • With Your Consent: When you explicitly authorize us to share your information

Important: Your trading strategy information is never shared with third parties except as necessary to provide our services, and only under strict confidentiality obligations.

COOKIES_AND_TRACKING_TECHNOLOGIES

Our website may use cookies, web beacons, and similar tracking technologies to enhance your browsing experience and collect information about how you use our site.

Types of Cookies:

  • Essential Cookies: Required for the website to function properly
  • Analytics Cookies: Help us understand how visitors interact with our website
  • Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

DATA_SECURITY

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:

  • Encryption of data in transit and at rest
  • Secure servers and firewalls
  • Access controls and authentication procedures
  • Regular security assessments and updates
  • Employee training on data protection and confidentiality
  • Physical security measures for our facilities

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

YOUR_RIGHTS

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal obligations)
  • Objection: Object to processing of your personal information
  • Portability: Request transfer of your data to another service provider
  • Withdraw Consent: Withdraw consent for data processing where applicable

To exercise these rights, please contact us at contact@r8solutions.com.

DATA_RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it. Trading strategy information is retained in accordance with our service agreements and legal obligations.

CHILDRENS_PRIVACY

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.

CHANGES_TO_THIS_PRIVACY_POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

CONTACT_US

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

R8 SOLUTIONS LLC

contact@r8solutions.com

United States